Digital menus, contactless check-ins, and activity management through advanced QR technology
Explore SolutionsWelcome to tyscan!
Thanks for using our services (“Services”). The Services are provided by tyscan QR Innovations
Private Limited. By using our Services, you are agreeing to these terms. Please read them
carefully.”This Website is governed by law of Indian Law”
Our Services are very diverse, so sometimes additional terms or product requirements (including
age requirements) may apply. Additional terms will be available with the relevant Services and
those additional terms become part of your agreement with us if you use those Services.
You must follow any policies made available to you within the Services.
Do not misuse our Services, for example, do not interfere with our Services or try to access them using a method other than the interface and the instructions that we provide. You may use our Services only as permitted by law, including applicable export and control laws and regulations. We may suspend or stop providing our Services to you if you do not comply with our terms or policies or if we are investigating suspected misconduct.
Using our Services does not give you ownership of any intellectual property rights in our Services or the content that you access. You may not use content from our Services unless you obtain permission from its owner or are otherwise permitted by law. These terms do not grant you the right to use any branding or logos used in our Services. Do not remove, obscure or alter any legal notices displayed in or along with our Services.
Our Services display some content that is not tyscan’s. This content is the sole responsibility of the entity that makes it available. We may review content to determine whether it is illegal or violates our policies, and we may remove or refuse to display content that we reasonably believe violates our policies or the law. But that does not necessarily mean that we review content, so please do not assume that we do.
In connection with your use of the Services, we may send you service announcements, administrative messages and other information. You may opt out of some of those communications.
Some of our Services are available on mobile devices. Do not use such Services in a way that distracts you and prevents you from obeying traffic or safety laws.
You may need a tyscan Account in order to use our Services. You may create your own tyscan Account, or your tyscan Account may be assigned to you by an administrator, such as your employer. If you are using a tyscan Account assigned to you by an administrator, different or additional terms may apply, and your administrator may be able to access or disable your account. To protect your tyscan Account, keep your password confidential. You are responsible for the activity that happens on or through your tyscan Account. Try not to reuse your tyscan Account password on third-party applications. If you learn of any unauthorized use of your password or tyscan Account, follow these instructions.
tyscan’s Privacy Policies explain how we treat your personal data and protect your privacy when you use our Services. By using our Services, you agree that tyscan can use such data in accordance with our Privacy Policies.
We respond to notices of alleged copyright infringement and terminate accounts of repeat infringers according to the process set out in the US Digital Millennium Copyright Act.
We provide information to help copyright holders manage their intellectual property online. If you think that somebody is violating your copyright and want to notify us, you can find information about submitting notices and tyscan’s policy about responding to notices in our Help Center.
Some of our Services allow you to upload, submit, store, send or receive content You retain ownership of any intellectual property rights that you hold in that content. In short, what belongs to you stays yours.
When you upload, submit, store, send or receive content to or through our Services, you give tyscan (and those we work with) a worldwide licence to use, host, store, reproduce, modify, create derivative works (such as those resulting from translations, adaptations or other changes that we make so that your content works better with our Services), communicate, publish, publicly perform, publicly display and distribute such content. The rights that you grant in this licence are for the limited purpose of operating, promoting and improving our Services, and to develop new ones. This licence continues even if you stop using our Services. Some Services may offer you ways to access and remove content that has been provided to that Service. Also, in some of our Services, there are terms or settings that narrow the scope of our use of the content submitted in those Services. Make sure that you have the necessary rights to grant us this licence for any content that you submit to our Services.
Our automated systems analyse your content (including emails) to provide you with personally relevant features, such as customised search results, tailored advertising and spam and malware detection. This analysis occurs as the content is sent, received and when it is stored.
If you have a tyscan Account, we may display your Profile name, Profile photo and actions you take on tyscan or on third-party applications connected to your tyscan Account (such as +1’s, reviews you write and comments you post) in our Services, including displaying in ads and other commercial contexts.
You can find more information about how tyscan uses and stores content in the Privacy Policy or additional terms for particular Services. If you submit feedback or suggestions about our Services, we may use your feedback or suggestions without obligation to you.
When a Service requires or includes downloadable software, this software may be updated automatically on your device once a new version or feature is available. Some Services may let you adjust your automatic update settings.
We are constantly changing and improving our Services. We may add or remove functionalities or features and we may suspend or stop a Service altogether.
You can stop using our Services at any time, although we would be sorry to see you go. tyscan may also stop providing Services to you or add or create new limits to our Services at any time.
We believe that you own your data, and preserving your access to such data is important. If we discontinue a Service, where reasonably possible, we will give you reasonable advance notice and a chance to remove information from that Service.
We provide our Services using a commercially reasonable level of skill and care and we hope that you will enjoy using them. But there are certain things that we do not promise about our Services.
Other than as expressly set out in these terms or additional terms, neither tyscan nor its suppliers or distributors makes any specific promises about the Services. For example, we do not make any commitments about the content within the Services, the specific functions of the Services or their reliability, availability or ability to meet your needs. We provide the Services “as is”.
Some jurisdictions provide for certain warranties, like the implied warranty of merchantability, fitness for a particular purpose and non-infringement. To the extent permitted by law, we exclude all warranties.
When permitted by law, tyscan and tyscan’s suppliers and distributors will not be responsible for lost profits, revenues or data, financial losses or indirect, special, consequential, exemplary or punitive damages.
To the extent permitted by law, the total liability of tyscan and its suppliers and distributors for any claims under these terms, including for any implied warranties, is limited to the amount that you paid us to use the Services (or, if we choose, to supplying you with the Services again).
In all cases, tyscan and its suppliers and distributors will not be liable for any loss or damage that is not reasonably foreseeable. We recognise that in some countries, you might have legal rights as a consumer. If you are using the Services for a personal purpose, then nothing in these terms or any additional terms limits any consumers’ legal rights which may not be waived by contract.
If you are using our Services on behalf of a business, that business accepts these terms. It will hold harmless and indemnify tyscan and its affiliates, officers, agents and employees from any claim, action or proceedings arising from or related to the use of the Services or violation of these terms, including any liability or expense arising from claims, losses, damages, judgements, litigation costs and legal fees.
We may modify these terms or any additional terms that apply to a Service to, for example, reflect changes to the law or changes to our Services. You should look at the terms regularly. We’ll post notice of modifications to these terms on this page. We’ll post notice of modified additional terms in the applicable Service. Changes will not apply retrospectively and will become effective no earlier than fourteen days after they are posted. However, changes addressing new functions for a Service or changes made for legal reasons will be effective immediately. If you do not agree to the modified terms for a Service, you should discontinue your use of that Service. If there is any inconsistency between these terms and the additional terms, the additional terms will prevail to the extent of the inconsistency.
These terms govern the relationship between tyscan and you. They do not create any third party beneficiary rights. If you do not comply with these terms and we do not take action immediately, this doesn’t mean that we are giving up any rights that we may have (such as taking action in the future).
If it turns out that a particular term is not enforceable, this will not affect any other terms.
The courts in some countries will not apply Californian law to some types of disputes. If you reside in one of those countries, then where Californian law is excluded from applying, your country’s laws will apply to such disputes related to these terms. Otherwise, you agree that the laws of California, USA, excluding California’s choice of law rules, will apply to any disputes arising out of or relating to these terms or the Services. Similarly, if the courts in your country will not permit you to consent to the jurisdiction and venue of the courts in Santa Clara County, California, USA, then your local jurisdiction and venue will apply to such disputes related to these terms. Otherwise, all claims arising out of or relating to these terms or the services will be litigated exclusively in the federal or state courts of Santa Clara County, California, USA, and you and tyscan consent to personal jurisdiction in those courts.
USER AGREEMENT
BETWEEN
[TY SCAN Technologies] ("Service Provider")
AND
[Hotel Name] ("Hotelier")
1.1 This User Agreement ("Agreement") is entered into by and between [TY SCAN Technologies] and the Hotelier for the use of the QR-based digital menu and cloud-based CRM services.
1.2 By signing this Agreement, the Hotelier agrees to comply with the terms and conditions mentioned herein.
1.3 This Agreement outlines the rights, responsibilities, and obligations of both parties regarding the use of the digital menu and CRM services.
2.1 "Service Provider" refers to [TY SCAN Technologies], which provides the QR-based digital menu and CRM services.
2.2 "Hotelier" refers to the hotel, resort, or lodging business utilizing the services provided by the Service Provider.
2.3 "CRM" refers to the cloud-based system provided to the Hotelier for managing menus, activities, and bookings.
2.4 "C-Fee" refers to the commission fee charged per booking by the Service Provider.
2.5 "Guests" refer to individuals staying at or visiting the Hotelier's establishment and utilizing the digital menu services.
2.6 "Bookings" refer to food and activity reservations made by guests through the digital menu system.
3.1 The Service Provider shall provide a QR-based digital menu and booking system customized with the Hotelier’s branding.
3.2 QR scanners shall be installed in hotel rooms, allowing guests to access the food menu and activities list and make direct bookings.
3.3 The Service Provider shall provide a cloud-based CRM to the Hotelier to manage menu items, activities, bookings, modifications, and deletions.
3.4 The CRM service shall be provided free of charge with no maintenance fees.
3.5 The Service Provider shall ensure that the system is accessible 24/7, except during scheduled maintenance or unforeseen outages.
3.6 The Hotelier acknowledges that the digital menu and CRM system are provided as-is, with periodic updates and improvements.
4.1 The Service Provider shall charge a convenience fee ("C-Fee") for each booking made via the digital menu.
4.2 The C-Fee shall be ₹25 on food and ₹50 on activities, per booking, payable directly by the guests.
4.3 The Hotelier shall ensure that guests are informed about the C-Fee before making a booking.
4.4 The Service Provider reserves the right to modify the C-Fee, provided that reasonable notice is given to the Hotelier.
4.5 The C-Fee shall be non-refundable under any circumstances, including booking cancellations.
4.6 Any attempt by the Hotelier to circumvent or bypass the C-Fee shall result in termination of the agreement.
5.1 The Hotelier shall ensure that QR scanners are properly installed and maintained in guest rooms.
5.2 The Hotelier shall not tamper with or modify the QR system in any manner.
5.3 The Service Provider reserves the right to replace or update QR codes for security and functional improvements.
5.4 The Hotelier shall not share or distribute QR codes outside of their designated locations without prior approval.
6.1 The Hotelier shall ensure that all food and activity listings on the CRM are accurate and up to date.
6.2 The Hotelier is responsible for fulfilling all food orders and activity bookings made through the QR-based system.
6.3 The Hotelier shall maintain quality standards for food and activities as advertised on the digital menu.
6.4 The Hotelier shall not engage in any activities that might harm the reputation of the Service Provider.
6.5 The Hotelier must notify the Service Provider of any changes in their services that may affect guest bookings.
6.6 The Hotelier shall ensure that guests receive the services they have booked without delay or misrepresentation.
6.7 The Hotelier shall handle guest complaints related to food and activity bookings.
6.8 The Hotelier shall not impose any hidden charges on guests beyond those stated on the digital menu.
7.1 The Service Provider shall ensure that the QR-based digital menu and CRM remain functional and accessible.
7.2 The Service Provider shall provide technical support and assistance to the Hotelier when required.
7.3 The Service Provider shall ensure data security and compliance with applicable data protection laws.
7.4 The Service Provider shall provide periodic updates and improvements to the CRM without additional cost.
7.5 The Service Provider shall inform the Hotelier in advance of any planned maintenance or system updates.
8.1 The C-Fee shall be collected directly from guests at the time of booking.
8.2 The Service Provider shall not be liable for any disputes regarding payments between the Hotelier and its guests.
8.3 The Hotelier shall not charge any additional service fees for bookings made through the digital menu.
8.4 Payments for bookings shall be processed via cash or securely through the Service Provider’s designated payment gateway.
9.1 The Service Provider shall collect, store, and process data in compliance with applicable data protection laws.
9.2 The Service Provider shall not share or sell customer data to third parties.
9.3 The Hotelier shall ensure that any personal data of guests obtained through the system is handled responsibly.
10.1 Either party may terminate this Agreement with a 30-day written notice.
10.2 The Service Provider reserves the right to suspend or terminate services if the Hotelier breaches any terms of this Agreement.
10.3 If the Service Provider terminates the agreement/services within 1 year, then the Hotelier is liable to receive a complete refund of any paid charges.
10.4 If the Hotelier terminates the agreement/services at any time, then the Hotelier is not entitled to a refund of any paid charges.
11.1 The Service Provider retains all rights, title, and interest in the digital menu, QR system, and CRM.
11.2 Hoteliers should not share our CRM with any third-party providers without our consent.
12.1 This Agreement shall be governed by and construed in accordance with the laws of Jurisdiction.
13.1 Neither party shall be liable for failure to perform its obligations due to events beyond its reasonable control.
14.1 The Service Provider shall not be liable for any losses arising from system downtimes or disruptions.
15.1 Any disputes arising under this Agreement shall first be resolved through mutual negotiation.
16.1 The Company holds full rights to add or remove new services in the CRM either on a chargeable or non-chargeable basis.
17.1 Hoteliers can opt for the pre-paid C-Fee model, in which they pay one-time fees, enabling them to receive orders without any additional C-Fee on those orders. This is charged only once.
17.2 For paid marketing services, there will be a monthly subscription ranging between Rs. 500 – 1,500.
17.3 Any new paid services will be introduced to hoteliers prior to rolling them out.
17.4 A sticker QR is placed free of cost. However, Hoteliers can opt for a Standee QR at a charge of Rs. 100 per standee.
18.1 The Company holds full rights to make necessary changes to the Terms of Use, without hampering the essential services (Free Use of CRM & QR).
The parties hereto have executed this Agreement as of the date first written below.
[TY SCAN Technologies]
Authorized Representative: __________
Signature: __________
Date: __________
[Hotel Name]
Authorized Representative: __________
Signature: __________
Date: __________